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Q&A: Ribbon Approved Closing Partners

July 20, 2022
/ by 
Mackenzie Kruvant
Q&A: Ribbon Approved Closing Partners

A home buying process includes lots of different organizations and teams working together. One of the most important relationships is with a title company or closing attorney. These communications are timely and must be done in a certain order. There are ways to mitigate risk during these critical moments. One way is to use a Ribbon-Approved Closing Partner (RACP). Here’s what you need to know:

Q: What is a “Ribbon-Approved Closing Partner” (RACP)?

A: An RACP is a Title Company or Closing Attorney that has been vetted and trained on the Ribbon products.

Q: Why is using a RACP a good idea?

A: Closings move fast and are high-stress events for all parties involved. Using a RACP decreases the chance of added confusion or miscommunication, which can have a domino effect leading to delays. Working with a RACP is beneficial because:

  • We’ve created an established relationship so we can move quicker, together
  • You can be certain you’ll experience a smooth and timely transaction
  • RACPs have experience in facilitating seamless, on-time closings
  • RACPs have been vetted by Ribbon to ensure there are no hidden or excessive fees

Q: What are the qualifications for becoming a RACP?

A: Title companies and attorneys who would like to become a Ribbon Approved closing partner must go through multiple steps, including:

  • Attend a Ribbon onboarding and training 
  • Agree to meet our SLAs
  • Transparently submit their rates and fees for approval by Ribbon
  • Have a proven track record of exemplary customer service

Q: Where can I find an RACP?

When making an offer through the Ribbon website or app, the offer flow automatically populates a list of Ribbon-approved closing partners. Select the closing partner of their choice and they’ll be in touch!

Have more questions? Check out our resources page here or email your Ribbon expert, we’re happy to help!

Written by: 
Mackenzie Kruvant
Tags: 
FAQ